Overview
This article provides an overview of all email & SMS reminders users will receive through your site.
Curious about the data gathered with these reminders? Check out this article: User Data Overview.
Email and SMS Reminders to Vote
Reminders to vote in person:
Voters receive the following notifications via email and SMS when they plan to vote in-person:
Email Reminders
| Text Reminders
|
| immediately after making plan | 5 days before selected voting day |
| 5 days before selected voting day | 1 day before selected voting day |
| 1 day before selected voting day | 2 hours before selected voting time on voting day |
Reminders to vote by mail:
Voters receive a more complicated flow of communication when voting by mail.
We’ve updated our reminders to use dates by which ballots must be postmarked or dropped off and deadlines to request a ballot as the base dates instead of election day.
With this new data, we will send reminders to request ballots, to check on those requests, and to submit your ballot to the county in any number of a variety of ways:
Note Fields that appear as {{TEXT}} are variables that will be personalized to each voter based on the data for their election.
| Reminder | Timeline | Message Text |
| Reminders to Have Your Ballot Counted |
| Reminder to voter to return their ballot in order to be received on time | 7 days before the day it needs to be mailed in order to be received on time. | Don't forget to mail your ballot today. We recommend mailing your ballot now to make sure it's received on time.
Ballots must be received by {{DATE}}.
Before you mail your ballot, double-check that you've followed all instructions for completing and signing your ballot. Thank you for being a voter! |
| Reminder to voter to return their ballot the day before it needs to be postmarked by | 1 day before the day ballot is due to be postmarked | If you haven't already sent it in, don't forget to mail your ballot today.
Ballots must be be postmarked by {{POSTMARK_DATE}}.
Before you mail your ballot, double-check that you've followed all instructions for completing and signing your ballot. Thank you for being a voter! |
| Reminder to voter to drop off ballot day before dropoff is due if too late to mail | 1 day before the dropoff deadline | If you haven't already mailed your ballot, you can still drop it off.
Ballots must be dropped off by {{DROPOFF_DATE}}
To find a dropoff location, visit {{WEBSITE}} |
| Reminder to voter to vote in person if haven't returned ballot yet and it's too late to mail | 1 day before Election Day | If you haven't mailed your ballot, it's too late to send it in, but not too late to vote in person!
Polling places are open from {{TIME_START}} to {{TIME_END}}.
To find your polling place and and time to vote visit {{WEBSITE}} |
| Reminder to make a plan to vote by mail | 3 weeks before Election Day | Thanks for voting by mail! You should have received a ballot in the mail by now. Now is a good time to make a plan to return the ballot on time. Visit {{WEBSITE}} for more information. |
| Reminders to Request Your Ballot |
|
| Reminder to voter to check on ballot request status after it has been submitted by email | 1 week after ballot request submission deadline | Thanks for submitting your request to vote by mail. Now is a good time to follow up with your election office to make sure your request was accepted.
You can email them at {{EMAIL}} or call them at {{PHONE_NUMBER}.
You can also reply directly to the original email. Please reach out on {{WEBSITE}} if you have any questions about your ballot request. |
| Reminder to return ballot request form if received by mail | 7 days before the deadline for returning request form | Hey - you should have received your request form in the mail by now.
The deadline for returning your request is {{DATE}}.
Make sure to complete and sign your request, seal it in the envelope provided, and mail it asap. |
| First reminder to return ballot request form if downloaded | 1 day after downloading form | Hi - thanks for taking the first step to request a ballot to vote by mail. Next steps: print, complete, and mail your form.
Requests MUST be received by {{DATE}}.
Visit {{WEBSITE}} with any questions. |
| Second reminder to return ballot request form if downloaded | 3 days after downloading form | Hi - just a reminder if you haven't already to complete your downloaded form and mail it back to your elections office!
Requests MUST be received by {{DATE}}.
Visit {{WEBSITE}} with any questions. |
| Third reminder to return ballot request form if downloaded | 5 days after downloading form | Sending you a final reminder to complete and return your downloaded vote by mail form. Make sure your voice is heard this election.
Requests MUST be received by {{DATE}}.
Visit {{WEBSITE}} with any questions. |
| First reminder to complete the application via state or county portal | 1 day after clicking on portal link | Hi - a quick reminder if you haven't already to complete the online request form to vote by mail.
Visit {{PORTAL}} to finish your application.
And reach out to us at {{WEBSITE}} if you ran into any issues! |
| First reminder to complete the application via state or county portal | 3 days after clicking on portal link | Just wanted to check in to make sure you are set to vote by mail.
Visit {{PORTAL}} to finish your application.
Your voice is important - thank you for taking this first step to vote! |
Additional Email and SMS Reminders for Election Center
When voters visit an election center, they'll enter their email and receive reminders to return to the election center. In addition to these election-center-specific reminders, voters will also receive any communication from the services they use in your election center. They will receive the following notifications via both email and sms after signing up through an election center:
| Email and Text Reminders | Timing |
| Reminder to voters to return to election center to research their ballots | 3 weeks before election day
|
| Reminder to voters to return to election center to make a plan to vote | 2 weeks before election day |
Sample Text Reminders:
- Election Day is coming up! You chose to vote on Tuesday, May 21 at 8:30am. Elections can come down to a few votes - thanks for being a voter.
- It's Election Day! You chose to vote on Tuesday, May 21 at 8:30am. Elections can come down to a few votes - thanks for being a voter.
- Make sure you enter the voting booth prepared by researching your ballot - visit (your site's url) to see your candidates and save your choices.
- If you haven't already sent it in, don't forget to mail your ballot today.
Social Share
Users can share their tool via email, Twitter, or Facebook.
You can customize the following:
| Email | Twitter | Facebook |
| Thumbnail image | n/a | ✔ | ✔
Minimum 600 x 314px
Maximum 1200 x 628px
|
| Share text | ✔ | ✔ (<190 characters) |
|
| Subject line | ✔ | n/a | n/a |
Facebook:
Twitter:
Email:
