Automated Communication Overview

This article provides an overview of all email & SMS reminders users will receive through your site. 

Curious about the data gathered with these reminders? Check out this article: User Data Overview. 

Email and SMS Reminders to Vote

Reminders to vote in person: 


Voters receive the following notifications via email and SMS when they plan to vote in-person:

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Reminders to vote by mail:

Voters receive a more complicated flow of communication when voting by mail. 

We’ve updated our reminders to use dates by which ballots must be postmarked or dropped off and deadlines to request a ballot as the base dates instead of election day. 

With this new data, we will send reminders to request ballots, to check on those requests, and to submit your ballot to the county in any number of a variety of ways:


Note: Fields that appear as are variables that will be personalized to each voter based on the data for their election.

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Social Share

Users can share their tool via email, Twitter, or Facebook. You can customize the following:

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Facebook: No standard copy is provided, but the post contains the link automatically. 

Twitter:

Email:

 

Please reach out to your Customer Success Lead for more information about how to customize your social share or automated communication copy.